We have a close working relationship with the factories and will make sure we can solve any headset problems you might have. HeadsetStore.com is a sales motivated company and as such our goal is to build a customer base because of our prompt service, good values, and relationships with our customers. The foundation of all relationships is trust. To the degree that we can trust each other we are motivated to deepen our relationship.

Authorized Repair Facility

Because of our extensive contacts in the industry we can offer far faster repair service than the manufacturers in most cases. If the unit in need of service is under warranty we will send it to the factory and there will be no charge for repair. If the unit is out of warranty it will be fixed and refurbished to improve its condition dramatically, and if beyond repair there will be no charge for the analysis. Frequently a customer will collect broken headsets for a season and when a box is full they will send them all to us. We sort them and determine the status before calling them to give a quotation that they will approve before we begin work. Our repair work has a guarantee that it will work.

The number to call for repair is 1-800-524-6575.